Sometimes you may wonder why a customer or customer nowadays you don’t see them in your business, you start looking for a wizard who is in your business. how you provide your service and serve the customer as well.
Today we are going to look at what factors that might cause you to lose or upset your customer;
Six (6) Reasons That Could Lose A Client Or Hurt A Business
- Delay to Open Business
There are some business owners who are slow to open a business and you find a customer needing to get service early compared to your time opening a business as this may lose a customer or annoy you if your behavior is always too late a customer is waiting for you in the business area instead of waiting for a customer. it may result in annoyance or loss of your customer.
- Doing Business in Practice / Feeling
If you have decided to do business then do it daily without practice or feel there are some traders doing business with feel or practice for example, today may open tomorrow closing now a behavior like this can cause the customer to get frustrated and completely leave you if you decide to trade daily No matter what the day is, there are some customers and some days there are no customers so you decide not to do business and so stop trading.
- Leaving Business Alone
There is a tendency for traders to open their business and leave it alone or wander around the truck while leaving their business open when a customer comes in and has trouble finding a supplier. Do you think there is another place where this customer goes to find a supplier in their business area? every day will he be tempted to return to you? Like other parts being served well?
- Have a Negative Language / Statement
When you are in business you need to have good statements that will attract the customer to come to you for services. There are some customers who may have a bad statement but you should not have a bad statement. You should not respond in bad language. So a bad statement is one of the factors that can bring you negative results in your business. Take a good look at your tongue in business.
5. Kutopenda Biashara yako
Kuna wafanyabiashara wengine wanatoa huduma kama vile wamelazimishwa kufanya biashara hiyo. Kutopenda kazi yako ni moja sababu zitakozomfanya mteja naye asivutiwe na biashara yako. Kuwa na uso wa furaha mchangamkie mteja ongea naye vema katika lugha ya ushawishi onesha jinsi gani unaipenda kazi yako, unafanya kwa moyo na juhudi zote huwezi kumpoteza mteja wako. Kwa hiyo ili ufanikiwe katika jambo Fulani penda kwanza hicho unachokifanya kwa moyo wote.
6. Kubadilisha bei mara kwa mara.
Katika kila bidhaa unayouza mfano duka kuna kuwa na bei elekezi ya vitu unavyouza kwa bei ya jumla au rejareja. Sasa kuna baadhi ya wafanyabiashara wanauza kwa bei ya juu sana ili kupata faida ya juu hapa unakuwa unamlangua mteja na kumkatisha tamaa tena ya kurudi kwako kupata huduma, kwa hiyo unapofanya biashara usiwe mtu wa kubadilisha bei mara kwa mara leo mteja akija bei nyingine kesho bei nyingine itamfanya akose imani na wewe na kukukimbia kabisa.